FAQ

Q: DO I NEED RESERVATIONS?

A: Reservations are strongly recommended for attending any of the scheduled wine classes.  In our unique classes, you will taste through a number of wines and those wines are poured in advance of the class time.  Space is also extremely limited and we would hate for you to arrive for a class and not have room for you.  To make reservations visit our classes page.


Q: WHAT SHOULD I EXPECT WHEN ATTENDING A WINE CLASS?

A: Cellar Experience strives to create a super comfortable and un-intimidating environment for you to enjoy and learn about wine.  When you arrive simply check in and, if you have not already prepaid, pay for your class attendance.  Then choose a seat and get ready to have a great time.  We provide everything you need - wine, water, snacks, note paper, wine information, and anything else that could be useful in the particular class.


Q: WHAT IF I NEED TO CANCEL A CLASS RESERVATION?

A: In the event you need to cancel a class reservation, please let us know as soon as possible.  To obtain a refund, you must notify us 48 hours in advance, except in case of emergency.  Cancellation with less than 48 hours notice will entitle you to a class credit for a future class only.  Refunds will be processed on request in lieu of a future class pass only where 48 hours minimum notice is provided or, at the discretion of Cellar Experience, the circumstances justify a refund.


Q: WHEN IS CELLAR EXPERIENCE OPEN?

A: Cellar Experience is open before most classes and often after classes end.  Check our calendar for the hours on any particular date.  Feel free to stop by for a glass or bottle of wine during any hours when classes are not in session.  We are also open by appointment for private tastings and events.